FAQs

 

How can I book with you? 

You can enquire about booking with us at one of our bars by email, by phone, or through our website, the Revolution App or any of our social channels.

Your enquiry becomes a confirmed booking when your payment card details have been accepted and/or you have paid the deposit that the booking may require.

Do you take a deposit when I book?

If you book any of the following:

  • Table for Restaurant
  • Table for Drinks
  • Bottomless Brunch/Brunch Club
  • Premium Booth

We ask for either a 20% deposit or your card details at the time of enquiry to secure your booking.

If you book any of the following:

  • Masterclass
  • Christmas party event
  • Corporate event
  • A large part of over 13 guests or more (excluding bottomless brunch)

We ask for a 20% deposit to be paid within 48 hours following your enquiry to confirm your booking.

If you fail to pay your deposit within 48 hours then your Provisional Booking will be cancelled and removed from our booking system.

What is your cancellation policy?

You may cancel your booking at any time within the Cancellation Window via our Booking Management Platform or by contacting the bar directly . The
Cancellation Window Deadline differs by booking type as listed below:

  • Table for Restaurant – 72 hours prior to Event
  • Table for Drinks – 72 hours prior to Event
  • Bottomless Brunch/Brunch Club – 72 hours prior to Event
  • Premium Booth – 72 hours prior to Event
  • Cocktail Masterclass – 14  days prior to Event
  • Christmas Party, Corporate Events, Private Hire and bookings of over 13 guests* (*excludes Bottomless
    Brunch/Brunch Club) – 28 days prior to Event

A cancellation after the Cancellation Window stated above, or if you do not show for your booking, will result in your deposit being forfeited or your card being charged £10 per guest.

How do I amend or cancel my booking? 

You can amend or cancel your booking at any time via our online booking platform: https://book.revolution-bars.co.uk/

What is a pre-order and when do you need this confirmed by?

A pre-order is where we ask you and your guests to confirm your selection of food, drink or services from our packages in advance of your Event. This may be required as much as 14 days or as little as 24 hours ahead of your booked event. It is important that you check your booking details for this information. Don’t worry, we’ll send you a reminder!

You can do this online via our Booking Management Platform  or by speaking to the bar hosting your Event.

Can I add or change what I have ordered? 

You can add or amend any part of your booking at any time via our online booking platform

If your booking is after the Cancellation Window has expired e.g. less than 36 hours before a Brunch booking, please directly contact the bar hosting the Event and they will do their best to accommodate your requests but this cannot be guaranteed.

How long do I have my table for?

Your table or reserved area will be allocated for a maximum of 1hr and 45mins unless stated otherwise in your Booking Confirmation Email. If you wish to extend your booking for a longer period, please contact your hosting bar directly.

We will hold your table or reserved area for 15 minutes after your booking arrival time, at which point we reserve the right to clear the table or reserved area for other guests and you will forfeit your table or reserved area. If you are running late, please let us know and we will do our best to accommodate you.

If you do not show for your booking, you will forfeit your deposit, or your card will be charged £10 per guest.

How long will it take a booking refund to show? 

We can only process refunds using the original method of payment. If you paid by card online, then refunds take 3-5 working days to process.

What is your dress code? 

Dress codes vary from bar to bar; please check our website for more details prior to your arrival.

Lost property?

Oops! Sorry to hear you have lost something in one of our venues. Let us help you try to locate it! You do need to contact your local venue for lost property inquiries. Pop them a message on our contact form and the team will be in contact. Alternatively, you can also message them on their social media pages.

How to book Bottomless Brunch boozeless

We do offer a Boozeless Brunch option for guests not wanting to drink. This is at a reduced price, and includes soft drinks, mocktails and 0% Heineken. We are unable to book this via our online booking. Please contact the team at your local venue to book Boozeless Brunch!

Bottomless Brunch food and drinks

We love brunch, you love brunch… It’s a match made in heaven. Our Bottomless Brunch/Brunch club is a pre-booked-only offer You can view the menu here. Need to book? You can book yours here.

How does Bottomless brunch work? 

So, need the down low with Bottomless Brunch/Brunch Club? Our sessions are now 2 hours long. Price varies upon location. A 20% deposit is required to confirm your booking, full payment is required 24 hours prior to the booking latest. We do also require a food pre-order for the brunch from our extensive food menu. But don’t worry, once you book you will get updates from us regarding payments and food pre-orders! T&Cs apply*.

Any change to a Booking is subject to availability and we will only agree to any change to a Booking if we can accommodate it. If you wish to change a Booking, please notify us as soon as possible. If we cannot accommodate your requested change, depending on how close it is to the date of the event, you may be able to reschedule it. If you cancel a Booking prior to the Cancellation Window Deadline, then either a) the Deposit is forfeit and the contract is terminated with immediate effect; or b) if you reschedule to a later date, but within three months of the original Booking date, the Deposit can be held against that rescheduled Booking. This rescheduling can only occur once.

 

Need to book in a Virgin Experience voucher?

Contact your local team and they can help you in getting your #RevsDate booked in!

Need to book in a Buy a Gift voucher?

Contact your local team and they can help you in getting your #RevsDate booked in!

Looking to find out what events are on at a specific bar?

Want the tea on what’s going on at your local Revs? Check our their Instagram or Facebook for full listings and details!

Looking for our current vacancies?

Revolution means something different for different people. And something different at different times of the day. It means we’re a lot of things, sometimes all at once, but we’re not afraid of that. In fact, we’d say we own it.

It’s something you’d be hard-pressed to find on the high street, if it wasn’t for our 60 locations across the UK. From here, it’s our people that make the party – one massive family of cocktail connoisseurs and foodies. A forward-thinking team that loves to innovate in all things food and drink.

We’re passionate about bringing customers the best, most exciting new products, travelling the world to seek out the latest trends and tricks of the trade. It’s our job to help make moments that are moving and memorable. Extraordinary, every single time. And if you like the sound of all that? Then it’s time you joined us.

Visit our careers website for current vacancies.

Are you a DJ? Want to talk about opportunities in your local venue?

We host unforgettable parties, and our DJs and entertainment are a huge part of this. Contact your local team for opportunities!

Are you an influencer? Want to talk about opportunities in your local venue?

We love working with local influencers and content creators, especially when we know they also LOVE Revs. Contact your local team now for opportunities!

When is your Happy Hour?

Our Happy Hour times vary from bar to bar. Find out your local Happy Hour times here.

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