Terms & Conditions

Ignore your ex's texts, not these T&Cs

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If you wish to speak to a member of the Revolution team please contact us online today.

Legal Information

Revolution bars are part of Revolution Bars Group plc. Revolution Bars Group plc is a UK based company whose registered office is 21 Old Street, Ashton-under-Lyne, Tameside OL6 6LA. Company Number 08838504.

Customer Safety

At Revolution bars, the safety and security of our staff and customers is paramount. Revolution bars operate a minimum check 21 policy. If you are lucky enough to look younger than 21 then please be prepared to prove your age with valid and current identification. This can be either a UK driving licence, passport, or PASS identification card bearing the PASS hologram. Some bars may operate a check 25/30 policy so if in doubt please check with the bar you are visiting. Many Revolution bars, in conjunction with local authority guidance, operate an ID seizure policy whereby false ID will be confiscated and handed over to the police. Revolution bars support the responsible consumption of alcohol and reserve the right to refuse service to customers who are, or appear to be, intoxicated. Tap water is freely available in all our bars upon request. A random search policy of all customers may be implemented depending on prevailing conditions, risk assessment or police advice. Revolution bars operate a zero-tolerance policy on drugs. Customers suspected of dealing or using drugs will be asked to leave the premises immediately. Customers are advised that Revolution bars work continually with local authorities to ensure Revolution venues are fully compliant on all aspects of health and safety and crime and disorder. CCTV is in operation in all Revolution bars.

Conditions of Entry

Revolution Management reserve the right to refuse admission. For door policies, entry information, dress codes and accessibility, please view the “Essential Info” page for the bar you require.

Allergen Information

Allergies? Our food is prepared in our busy kitchens (not a big factory with segregated production lines) so we really can’t guarantee any of our food is allergen-free. If you require further information on ingredients which may cause allergy or intolerance, please speak to your server before you order. If you do have an allergy, you should inform your server so we can minimise the risk of cross-contamination during the preparation and service of your food and or drink. Revolution allergen information can be downloaded here. require.

Reservation Terms & Conditions

Version: 8.2 Last updated: 7th September 2023 Welcome to our booking FAQs, you can find our full Terms & Conditions here.

Order at Table / Refunds / Cancellation

You must be aged 18 years or over to purchase alcohol in the UK. Having your order accepted via the app is not proof of age. If you are unable to provide valid photo identification as proof of age, you may be refused service. Please note, if you are denied service as a result of being unable to produce valid ID, you will not receive a refund – there are no exceptions to this term. You must place your order and have a confirmation before last orders. For any orders placed after this time, you will not receive your items and you will still be charged. By placing your order you are confirming that your order will be processed before the cut-off time and that you forfeit the right to a refund if you do not follow this. It is not possible to amend or cancel orders once they are placed. If you have any problem with your order or payment please contact a team member for assistance. All products and offers are subject to availability. We may offer alternative products where appropriate at our discretion. We maintain sole discretion to refuse service to any individual in the pursuit of safety or adhering to local licencing objectives. In the event service is refused, a refund will not be offered. Whilst every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel and refund any order that is based on inaccurate information. If a guest is to place an order and it is in an incorrect venue i.e. they are not in the same venue as the one they place the order at, we are unable to offer refunds. By placing an order through the app, you are confirming that the order details are correct and Revolution Bars Group accepts no liability or responsibility for orders made incorrectly; therefore refunds for orders to incorrect venues will not be issued under any circumstances. Any refunds that have been approved by our central support team may take between three and 10 working days depending on your bank. These terms do not affect your legal rights as a consumer to cancel certain contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Other important stuff you need to know

Management reserves the right to refuse entry; a booking does not check your local bar page for more details and ensure you bring your photo ID (passport or driving license).

Payment

Payments can be made in venue or for corporates via BACS. BACS payments must be received a minimum of 14 days in advance of your Event date. Please note that we now operate cashless venues.

VAT

Due to the reduced VAT rate period running till the 15th January 2021 on food and soft drinks, we are currently issuing Confirmations of Deposit upon receipt of your deposit. You will be issued a final VAT invoice, including reduced VAT rates where applicable, at the time of Event.

Events beyond our reasonable control (think COVID-19):

Sometimes things happen completely out of our control and we may need to move your Event to a different area in the venue, to another of our sites in the same city if possible, or postpone or cancel it.

Such events would typically be:

  • Acts of God, ie. Flood, drought, earthquake, natural disaster
  • Terrorist attacks, civil war, riots, war, armed conflict
  • Epidemic or Pandemic
  • Any new law or any action taken by the UK government or a public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent
  • Collapse of building, fire, explosion or any accident damaging our building, a neighbouring building, or a building in the vicinity, as a result of which our venue premises are deemed unsafe
  • Issues with suppliers that means we are unable to supply the products we agreed to supply
  • Power cut or the failure of any of our utility services

If any of the above apply and we need to make changes to your Booking, we will contact you as soon as possible. We can offer you a full refund or we can postpone your Booking for up to 18 months after the original date of your Event.

Sometimes we may have to make reasonable changes to your booking. We will contact you as far in advance as we can to let you know. Reasons for changes may include:
  • Changes in legislation that require us to change our operating procedures
  • Our food or drinks menus have been updated and your pre-ordered menu selections are no longer available
  • The products you have pre-ordered are unavailable or out of stock with our suppliers – we will always do our best to find a suitable alternative for you

If you want to change your package, then we will inform you of any price changes that may have taken place since your booking was confirmed. We will honour prices of packages included on your booking at the time of confirmation but if you are looking to make additions to your package, those items will be subject to the latest prices.

What happens if we experience another pandemic such as COVID19? 

This is covered in Section 12 of our Terms & Conditions under “Events Beyond Our Reasonable Control” – this can be found here

Social Media Competitions

Entrants must be 18 years of age or over for any competition run on the Revolution social media channels. Winners must satisfy the conditions outlined in the competition post, and enter via the mechanics detailed, within the stipulated time frame. Competitions and prizes may not be available at every bar or may change dependent on bar location. Please check the social media competition post for details. Prizes cannot be redeemed in conjunction with any other offer. Revolution Bars Group reserves the right to refuse service or change the prize at any time and reminds all customers to please drink responsibly.

Bottomless Brunch (England and Wales) 
Bottomless Brunch is any single Brunch food item plus unlimited drinks from the selection on the Bottomless Brunch menu. You have 2 hours from the time of your order being taken to enjoy your Bottomless Brunch. Your drink must be finished before ordering your next from the selection. Last orders are taken 15 minutes before the end of your 2 hour brunch session, no further orders are taken after this time. We reserve the right to restrict alcohol to the person an/or party should we deem necessary. Refunds are at management discretion. The whole table must be taking part in the offer. Local Government restrictions apply. Drink upgrades are available as stated in the Bottomless Brunch menu for £10 per person. To upgrade drinks, everyone in the party must also upgrade. Bottomless Brunch times may vary per location, check our website for details. Boozeless brunch is available for a discounted price. Selected ‘Boozeless’ drinks include selected fruit juices, post mix and mocktails, as per Bottomless Brunch menu. A £5 per person deposit is required to confirm your booking. For any groups of 8+ a food pre-order is required 72 hours prior to your booking date. Bookings under 8 guests are not required to pre-order food prior to their booking. If you are booking/are booked in Blackpool, Wilmslow or Manchester Parsonage Gardens a pre order is not required for bookings under 8 guests. Walk-in Bottomless Brunch is available subject to availability. Only those over the age of 18 can partake in a Bottomless Brunch booking, valid ID may be required. R.O.A.R Alcohol is only available to those aged 18 years and over. Revolution Bars Group reminds you to drink responsibly.
Brunch Club (Scotland)
Brunch Club is any single Brunch Club food item plus 5 drinks from the selection on the brunch menu. You have 2 hours from the time of your order being taken to enjoy your Brunch Club. Your drink must be finished before ordering your next from the selection. Last orders are taken 15 minutes before the end of your 2 hour brunch session, no further orders are taken after this time. We reserve the right to restrict alcohol to the person an/or party should we deem it necessary. Refunds are at management’s discretion. The whole table must be taking part in the offer. Local Government restrictions apply. Drink upgrades are available as stated in the Brunch Club menu for £10 per person. To upgrade drinks, everyone in the party must also upgrade. Brunch Club times may vary per location, check our website for details. Boozeless brunch is available for a discounted price. Selected ‘Boozeless’ drinks include selected fruit juices, post mix and mocktails, as per Brunch Club menu. A £5 per person deposit is required to confirm your booking. For any groups of 8+ a food pre-order is required 72 hours prior to your booking date. Bookings under 8 guests are not required to pre-order food prior to their booking. Walk-in Brunch Club is available subject to availability. Only those over the age of 18 can partake in a Brunch Club booking, valid ID may be required. R.O.A.R Alcohol is only available to those aged 18 years and over. Revolution Bars Group reminds you to drink responsibly.
Gift cards

Cards are valid for 12 months from the day of purchase. Card value can be used for full or part balance at any Revolution bar. Any lost cards will only be replaced if they have been registered at https://store.revolution-bars.co.uk/ Gift Cards are non-refundable and any purchase is final. Alcohol is only valid to those aged 18 years and over. This gift card is not proof of age and a valid ID may be required. Management reserves the right to refuse. Revolution Bars reserves the right to amend these rules at any time. Revolution Bars may also create rules which will apply to a specific offer only. Gift cards can be used over the bar in any of our Revolution venues and used towards prebooked options, with the exclusion of Christmas pre-booked packages or bar tabs within December 2023/2024. Gift cards can be redeemed against Bottomless Brunch/Brunch Club and Afternoon Tea, but must be processed as a deposit prior to booking date.

Pizza & Cocktails for Two Gift Card

The gift card can be used to redeem any two pizzas from the core menu and any two R heart cocktails.

Burgers and Cocktails for Two Gift Card

The gift card can be used to redeem two burgers from the core menu and two R Heart cocktails. Excludes the Mother Clucker and the Big Smoke burgers.

Grazers and Cocktails for two Gift Card

The gift card can be used to redeem any five grazers from the core menu and any two R Heart cocktails.

Revs Flavour Orders

Takes up to 20 business days to be shipped. You must be aged 18 years or older to order one a bottle or more of the Revs Flavour. You may be asked for proof of age upon delivery. If you are unable to do, your item may be returned to us. Third Party delivery services reserve the right to refuse delivery if proof of age cannot be confirmed. Revs Flavour bottles are 750ml and 22% ABV.

Order at Table / Refunds / Cancellation

You must be aged 18 years or over to purchase alcohol in the UK. You will be refused service if you are unable to produce appropriate photo identification if requested and no refund will be issued. You must place your order and have a confirmation before last orders, or you will not receive your items but you will still be charged. By placing your order you are confirming that your order will be processed before the cut off time and that you forfeit the right to a refund if you do not follow this. It is not possible to amend or cancel orders once they are placed. If you have any problem with your order or payment please contact a member of staff for assistance. All products and offers are subject to availability. We may offer alternative products or a refund where appropriate at our discretion. We maintain sole discretion to refuse service to any individual in the pursuit of safety or adhering to local licencing objectives. In the event service is refused offering a refund will be at our discretion. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel and refund any order that is based on inaccurate information. Refunds may take between 3 and 10 working days depending on your bank. These terms do not affect your legal rights as a consumer to cancel certain contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Booking cancellation/changes

Any change to a Booking is subject to availability and we will only agree to any change to a Booking if we can accommodate it. If you wish to change a Booking, please notify us as soon as possible. If we cannot accommodate your requested change, depending on how close it is to the date of the event, you may be able to reschedule it. If you cancel a Booking prior to the Cancellation Window Deadline, then either a) the Deposit is forfeit and the contract is terminated with immediate effect; or b) if you reschedule to a later date, but within three months of the original Booking date, the Deposit can be held against that rescheduled Booking. This rescheduling can only occur once.

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