Terms & Conditions

Ignore your ex's texts, not these T&Cs

Customer Feedback

If you wish to speak to a member of the Revolution team please contact us online today.

Legal Information

Revolution bars are part of Revolution Bars Group plc. Revolution Bars Group plc is a UK based company whose registered office is 21 Old Street, Ashton-under-Lyne, Tameside OL6 6LA. Company Number 08838504.

Customer Safety

At Revolution bars, the safety and security of our staff and customers is paramount. Revolution bars operate a minimum check 21 policy. If you are lucky enough to look younger than 21 then please be prepared to prove your age with valid and current identification. This can be either a UK driving licence, passport, or PASS identification card bearing the PASS hologram. Some bars may operate a check 25/30 policy so if in doubt please check with the bar you are visiting. Many Revolution bars, in conjunction with local authority guidance, operate an ID seizure policy whereby false ID will be confiscated and handed over to the police. Revolution bars support the responsible consumption of alcohol and reserve the right to refuse service to customers who are, or appear to be, intoxicated. Tap water is freely available in all our bars upon request. A random search policy of all customers may be implemented depending on prevailing conditions, risk assessment or police advice. Revolution bars operate a zero tolerance policy on drugs. Customers suspected of dealing or using drugs will be asked to leave the premises immediately. Customers are advised that Revolution bars work continually with local authorities to ensure Revolution venues are fully compliant on all aspects of health and safety and crime and disorder. CCTV is in operation in all Revolution bars.

Conditions of Entry

Revolution Management reserve the right to refuse admission. For door policies, entry information, dress codes and accessibility, please view the “Essential Info” page for the bar you require.

Allergen Information

Allergies? Our food is prepared in our busy kitchens (not a big factory with segregated production lines) so we really can’t guarantee any of our food is

allergen-free. If you require further information on ingredients which may cause allergy or intolerance, please speak to your server before you order. If you do have an allergy, you should inform your server so we can minimise the risk of cross-contamination during the preparation and service of your food and or drink.

Revolution allergen information can be downloaded here.

 

Reservation Terms & Conditions

Version: 5.5

Last updated: 19th October 2021

Welcome to our booking FAQs, you can find our full Terms & Conditions here.

How can I book with you? 

You can enquire about booking with us at one of our bars by email, by phone, or through our website, the Revolution App or any of our social channels.

Your enquiry becomes a confirmed booking when your payment card details have been accepted and/or you have paid the deposit that the booking may require.

Do you take a deposit when I book?

If you book any of the following:

  • Table for Restaurant
  • Table for Drinks
  • Bottomless Brunch
  • Premium Booth

We ask for either a 20% deposit or your card details at the time of enquiry to secure your booking.

If you book any of the following:

  • Masterclass
  • Christmas party event
  • Corporate event
  • A large part of over 13 guests or more (excluding bottomless brunch)

We ask for a 20% deposit to be paid within 48 hours following your enquiry to confirm your booking.

If you fail to pay your deposit within 48 hours then your Provisional Booking will be cancelled and removed from our booking system.

What is your cancellation policy?

You may cancel your booking at any time within the Cancellation Window via our Booking Management Platform or by contacting the bar directly . The Cancellation Window Deadline differs by booking type as listed below:

  • Table for Restaurant – up to 24 hours prior to Event
  • Table for Drinks – up to 24 hours prior to Event
  • Bottomless Brunch – up to 36 hours prior to Event
  • Premium Booth – up to 36 hours prior to Event
  • Masterclass, Christmas, Corporate and bookings of over 13 guests* (*excludes Bottomless Brunch) – 28 days prior to Event

A cancellation after the Cancellation Window stated above, or if you do not show for your booking, will result in your deposit being forfeited or your card being charged £10 per guest.

How do I amend or cancel my booking? 

You can amend or cancel your booking at any time via our online booking platform: https://book.revolution-bars.co.uk/

 

What is a pre-order and when do you need this confirmed by?

A pre-order is where we ask you and your guests to confirm your selection of food, drink or services from our packages in advance of your Event. This may be required as much as 14 days or as little as 24 hours ahead of your booked event. It is important that you check your booking details for this information. Don’t worry, we’ll send you a reminder!

You can do this online via our Booking Management Platform  or by speaking to the bar hosting your Event.

Can I add or change what I have ordered? 

You can add or amend any part of your booking at any time via our online booking platform

If your booking is after the Cancellation Window has expired e.g. less than 36 hours before a Brunch booking, please directly contact the bar hosting the Event and they will do their best to accommodate your requests but this cannot be guaranteed.

How long do I have my table for?

Your table or reserved area will be allocated for a maximum of 1hr and 45mins unless stated otherwise in your Booking Confirmation Email. If you wish to extend your booking for a longer period, please contact your hosting bar directly.

We will hold your table or reserved area for 15 minutes after your booking arrival time, at which point we reserve the right to clear the table or reserved area for other guests and you will forfeit your table or reserved area. If you are running late, please let us know and we will do our best to accommodate you.

If you do not show for your booking, you will forfeit your deposit, or your card will be charged £10 per guest.

How long will it take a booking refund to show? 

We can only process refunds using the original method of payment. If you paid by card online, then refunds take 3-5 working days to process.

What is your dress code? 

Dress codes vary from bar to bar; please check our website for more details prior to your arrival.

Other important stuff you need to know

Management reserves the right to refuse entry; a booking does not guarantee entry.

We operate an over 18s policy in our bars, please check your local bar page for more details and ensure you bring your photo ID (passport or driving license).

Payment

Payments can be made in venue or for corporates via BACS. BACS payments must be received a minimum of 14 days in advance of your Event date.

Please note that we now operate cashless venues.

VAT

Due to the reduced VAT rate period running till the 15th January 2021 on food and soft drinks, we are currently issuing Confirmations of Deposit upon receipt of your deposit. You will be issued a final VAT invoice, including reduced VAT rates where applicable, at the time of Event.

Events beyond our reasonable control (think COVID-19):

Sometimes things happen completely out of our control and we may need to move your Event to a different area in the venue, to another of our sites in the same city if possible, or postpone or cancel it. Such events would typically be:

  • Acts of God, ie. Flood, drought, earthquake, natural disaster
  • Terrorist attack, civil war, riots, war, armed conflict
  • Epidemic or Pandemic
  • Any new law or any action taken by the UK government or a public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent
  • Collapse of building, fire, explosion or any accident damaging our building, a neighbouring building, or a building in the vicinity, as a result of which our venue premises are deemed unsafe
  • Issues with suppliers that means we are unable to supply the products we agreed to supply
  • Power cut or the failure of any of our utility services

If any of the above apply and we need to make changes to your Booking, we will contact you as soon as possible. We can offer you a full refund or we can postpone your Booking for up to 18 months after the original date of your Event.

Sometimes we may have to make reasonable changes to your booking. We will contact you as far in advance as we can to let you know. Reasons for changes may include:  

  • Changes in legislation that require us to change our operating procedures
  • Our food or drinks menus have been updated and your pre-ordered menu selections are no longer available
  • The products you have pre ordered are unavailable or out of stock with our suppliers – we will always do our best to find a suitable alternative for you

If you want to change your package, then we will inform you of any price changes that may have taken place since your booking was confirmed. We will honour prices of packages included on your booking at time of confirmation but if you are looking to make additions to your package, those items will be subject to the latest prices.

What happens if we experience another pandemic such as COVID19? 

This is covered in Section 12 of our Terms & Conditions under “Events Beyond Our Reasonable Control” – this can be found here

NHS Track and Trace / Test and Trace

We are supporting the NHS Test and Trace initiative by capturing customer and booker information. This is a legal requirement and the easiest way to do this is to download the NHS COVID-19 app. If you are unable to do so, a member of our team will spend a couple of minutes with you to ensure we have the correct details for you.
The following information is captured for this purpose:

  •  Contact name
  • Telephone number

We will do this via:

  • At point of booking (email, telephone, social, website or app)
  • Walk up bookings
  • Via our wifi

Should NHS Test and Trace contact the bar to request this information they will be asked to contact our Sales & Marketing Director, at which point we are able to share this under the Data Protection Act 2018 to assist with this initiative. The NHS Test and trace contact will then contact everyone who was in the venue at that date and time. Data is stored in line with GDPR guidelines and any data collected specifically for NHS Track and Trace will be destroyed 21 days after collection.

Revs App Offers 2021

Throughout December 2021, the Non-student offers are as follows:

Happy Hour/Days offers are valid from 3rd to 31st December. Happy Hour is only available on R-Heart cocktails (cocktails with the R-Heart logo next to them) and for any for 2 for £10 offers, both cocktails must be the same.

Revolution Bars accept no responsibility for discounting cocktails that were ordered outside of these terms or outside of the times/days detailed below. You must check before confirming your order that the items are discounted accordingly, as refunds for items ordered in error or outside of these terms will not be given.

In Scotland, the offer is valid Sunday to Wednesday and is priced at £4.95 per R-Heart cocktails. 2 for offers are not valid in Scotland.

In Leadenhall, Happy Hour is Monday to Wednesday 5pm until midnight.

In Blackpool and Clapham High Street, Happy Hour is valid every day from 3rd to 31st December, between 3pm and 7pm and is priced at 2 R-Heart cocktails for £10. Cocktails must be the same.

In all other locations not listed, Happy Hour is valid Sunday to Friday (excluding Bank Holidays) between 3pm and 7pm and is priced at 2 R-Heart cocktails for £10. Cocktails must be the same.

You must be aged 18 years or older to purchase alcohol and valid ID may be required. You will not receive a refund if you make a purchase and are unable to provide valid ID. Revolution Bars Group reminds you to drink responsibly.

The student App offers are as follows:

Subject to availability. In England and Wales, these offers are available all day, Sunday to Friday excluding the following dates in December: 3rd, 4th. 10th, 11th, 17th, 18th, 26th and 31st.

The English and Welsh offers are:

£6 Six Shot Stick of Revolution Ice Cold Flavour
£3 Pint of Amstel Draught
£3 Ketel One & Mixer (That’s a vodka and coke/lemonade/juice 😉)
£2.50 Bottle of Corona
25% off food

In Scotland, the offers are available all day, Tuesday to Friday excluding the following dates in December 3rd, 4th. 10th, 11th, 17th, 18th, 26th and 31st.

The Scottish offers are:

£9 Six Shot Stick of Revolution Ice Cold Flavour
£3 Pint of Amstel Draught
£3 Ketel One & Mixer (That’s a vodka and coke/lemonade/juice 😉)
£2.50 Bottle of Corona
25% off food

Drinks offers are not available on Bank Holiday weekends.

In Leadenhall, the student offers are not valid and cannot be used.

The menu is subject to change and items may vary depending upon location. Offer cannot be used in conjunction with any other offer, discount or promotion. Management decision on acceptance is final. R.O.A.R. Alcohol is only available to those aged 18 years and over, valid ID may be required. Revolution Bars Group reminds you to drink responsibly. E&O.E apply.

In England and Wales

Bottomless Brunch Experience Voucher

*   Bottomless Brunch Experience vouchers include a brunch dish per person and 90 minutes of bottomless drinks from the brunch menu only, for the number of guests stated on your voucher (2, 3 or 4 guests).
*   Bottomless Brunch Experience vouchers can be redeemed from January 4th 2021 for 12 months, excluding dates from November 14th 2021 to January 2nd 2022 if purchased before or on 3rd of January 2021. If purchased on the 4th of January 2021 onward, Bottomless Brunch Experience vouchers will be valid for 12 months from purchase date, excluding dates from November 14th 2021 to January 2nd 2022.
*   Bottomless Brunch Experience vouchers can be redeemed at any Revolution venue, excluding Revolution Cardiff, Revolution Southend, Revolution Leadenhall, Revolution Liverpool Albert Dock, Revolution Glasgow Mitchell Street, Revolution Glasgow Renfield Street, Revolution Aberdeen, Revolution Edinburgh and Revolution Inverness.
*   Can be redeemed on Fridays, Saturdays and Sundays at either 12pm, 1pm and 2pm slots, depending on your chosen venue’s availability.
*   To redeem, please contact your chosen venue directly to pre-book your visit at least 7 days prior to your desired visit date. Where the preferred date or time isn’t available, a suitable alternative will be offered.
*   Please note, you may be asked to pre-order your food in advance to your visit.
*   It is your responsibility to provide allergies or dietary requirements to your chosen venue. You can find all allergen information on the Revolution website.
*   Brunch food and drinks menus are subject to change. Please ask for the most up to date menu when booking in your visit with your chosen venue.
*   Bottomless Brunch Experience vouchers do not include brunch dish or brunch drinks upgrades. These have to be pre-booked in advance or upgraded to on the day at an extra cost.
*   3 day cancellation policy applies
*   Alcohol is only available to those aged 18 years and over.
*   Bottomless Brunch Experience vouchers are not proof of age and valid ID may be required.
*   Management reserves the right to refuse service or entry.
*   This offer is run by Revolution Bars Group, 21 Old St, Ashton-under-Lyne, Tameside, OL6 6LA.
*   Revolution Bars reserves the right to amend these rules at any time. Revolution Bars may also create rules which will apply to a specific offer only.
*   These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
*   R.O.A.R. E&OE
*   Local government Covid-19 restrictions apply and our venues’ opening dates and times may vary due to this; Please check your chosen venue’s website page for up to date information.

Ten Shot Stick offer

Ten shot stick offer is not available in Scotland

Happy Hour

Happy Hour is only available via the app and is valid from 3rd to 31st December. Happy Hour is only available on R-Heart cocktails (cocktails with the R-Heart logo next to them) and for any for 2 for £10 offers, both cocktails must be the same.

Revolution Bars accept no responsibility for discounting cocktails that were ordered outside of these terms or outside of the times/days detailed below. You must check before confirming your order that the items are discounted accordingly, as refunds for items ordered in error or outside of these terms will not be given.

In Scotland, the offer is valid Sunday to Wednesday and is priced at £4.95 per R-Heart cocktails. 2 for offers are not valid in Scotland.

In Leadenhall, Happy Hour is not available at any time.

In Blackpool and Clapham High Street, Happy Hour is valid every day from 3rd to 31st December, between 3pm and 7pm and is priced at 2 R-Heart cocktails for £10. Cocktails must be the same.

In all other locations not listed, Happy Hour is valid Sunday to Friday (excluding Bank Holidays) between 3pm and 7pm and is priced at 2 R-Heart cocktails for £10. Cocktails must be the same.

You must be aged 18 years or older to purchase alcohol and valid ID may be required. You will not receive a refund if you make a purchase and are unable to provide valid ID. Revolution Bars Group reminds you to drink responsibly.

 

Club & Society Card

The Club & Society Card is available to contracted societies only, please refer to contract for details. The card will provide discounts on selected food and beverage products all year round. These offers are subject to change at any point and Revolution Bars Group reserves the right to amend these without notice.

Please note that the Club & Society Card is valid for a calendar year from September to August. Card times, days and offers may vary upon location. See in bar for details. Club & Society Card offers are not available in conjunction with any other offer and are only valid in participating bars. Revolution reserves the right to refuse service and remind all customers to please drink responsibly.

The Club & Society card will not valid on the following dates in December: 3rd, 4th. 10th, 11th, 17th, 18th, 26th and 31st.

Social Media Competitions

Entrants must be 18 years of age or over for any competition run on the Revolution social media channels.

Winners must satisfy the conditions outlined in the competition post, and enter via the mechanics detailed, within the stipulated time frame

Competitions and prizes may not be available at every bar, or may change dependent on bar location. Please check the social media competition post for details.

Prizes cannot be redeemed in conjunction with any other offer.

Revolution Bars Group reserves the right to refuse service or change the prize at any time, and reminds all customers to please drink responsibly.

 

Nike Air Max Day Giveaway

  • The giveaway is live from Saturday 26th March 2022 10:28 until Monday 4th April 2022 12:00. Any entrants outside of this window will not be counted. There are no exceptions to this.
  • Winners must be aged 18 years or older. Any entrants under this age will not be eligible to win.
  • To enter, the conditions of the post must be met. Any entrants not following these steps will not be eligible to win. These include:
    • Entrants must tag somebody who has a birthday in March. Revolution Bars Group accepts entrants tagging themselves
    • Entrants must be following the page they have entered on; Revolution Bars / @revolutionbars
    • Entrants must also “like” the page as  part of their entry
    • Entrants are encouraged to share, but this is not required for their entry to count.
  • The competition is run across Revolution Bars Central Facebook Account and Revolution Bars Central Instagram. Prizes are exclusive to the relevant platform.
  • The total amount of prizes is as detailed below, and these prizes will be equally split between Instagram and Facebook. Winning on one platform excludes you from winning on the other. One prize per winner:
  • Facebook Prizes:
    • 1 x Pair of Nike Air Max Trainers
    • 2 x £50 Gift Card
    • 2 x £25 Gift Card
    • 2 x Bottle of Birthday Cake Flavour
  • Instagram Prizes:
    • 1 x Pair of Nike Air Max Trainers
    • 2 x £50 Gift Card
    • 2 x £25 Gift Card
    • 2 x Bottle of Birthday Cake Flavour
  • Revolution Bars Group will be a maximum of £150 for any pair of Nike Air Max Trainers. This price excludes any shipping fees which will be covered by Revolution Bars Group separately. If the price of the trainers is above £150, Revolution Bars Group will not accept the trainers as the prize and the winner must select another style.
  • Revolution Bars Group will not exchange this prize for a gift card and the winner must select the trainers they wish to win.
  • Winners will be notified by the platform they entered, via a public comment and a private direct message.
  • Winners must confirm their details within one week of being contacted by Revolution Bars Group. If winners do not respond within this time, Revolution Bars Group reserves the right to select another winner and the original winner will forfeit their prize. There are no exceptions to this.
  • If the second winner does not respond within a week of being contacted by Revolution Bars Group. A third winner will not be selected. The prize will be held for future unrelated giveaways.
  • Prizes are non-transferable and hold no cash value.
  • Only the main verified accounts will contact you for your prize.
  • Employees of Revolution Bars Group are not valid to win this prize. However friends and family are eligible as long as they have matched the conditions of the entry terms.

 

Mega Monday Offer

Only available on Mondays, and only available during kitchen opening hours – see your local bar’s web page for details. Offer entitles the customer to 50% off the original price of any Pizza, Main, Burger and Salad on the food menu.  Offer does not include Grazers, Desserts. Fries or Sides. Can not be used in conjunction with any other offer. Offer not available in Leadenhall & Inverness. E&O.E apply.

 

Kids Eat Free / Kids Eat for £1

Kids Eat Free or Kids Eat for £1 is not available at all locations. This offer is valid during School Holidays only. Please check with your server the correct price point before ordering. Some venues may offer a free Kids meal with every main meal purchased, and some venues may offer the kids meal for £1 with every main meal purchased. One free Kids Meal, per one adult main meal. A mean meal is considered as a pizza, main, burger, sandwich or salad. This is not to be used in conjunction with any other offer. Management decision is final.

 

 

Birthday Emails and Codes

Subject to availability. The code entitles yourself and 5 friends to 1 complimentary cocktail or 1 bottled beer. One drink per person. Codes can only be redeemed on Fridays. Cannot be swapped or exchanged for any other products. You are not required to book, although this is advised to avoid disappointment. Management reserves the right to refuse or not accept offers at any times. Valid ID may be required to prove your age and your date of birth. Management decision on acceptance of codes is final. R.O.A.R. Alcohol is only available to those aged 18 years and over, valid ID may be required. Revolution Bars Group reminds you to drink responsibly.

Bottomless Brunch (England)

Bottomless Brunch is any single Brunch food item plus unlimited drinks from the selection on the brunch menu. You have 90 minutes from the time of your order being taken to enjoy your Bottomless Brunch. Your drink must be finished before ordering your next from the selection. The whole table must be taking part in the offer. Local Government restrictions apply. You may upgrade your food option from the upgrade selections in the brunch menu for an extra £2.50 per person. Drink upgrades are available as stated in the Brunch Menu for £10 per person. To upgrade drinks, everyone in the party must also upgrade. Offer times and availability may very on bar locations.
*Selected soft drinks include selected fruit juices and post mix.

Brunch Social (Scotland, Richmond, Southend-on-Sea & Southampton – unavailable at our Renfield St Glasgow bar)

Brunch Social is any single Brunch food item plus 4 drinks from the selection on the brunch menu. You have 90 minutes from the time of your order being take to enjoy your brunch. The whole table must be taking part in the offer. Local Government restrictions apply. You may upgrade your food option from the upgrade selections in the brunch menu for an extra £2.50 per person. Offer times and availability may vary depending on bar locations. *Selected soft drinks include selected fruit juices and post mix.

Gift cards

  • Cards are valid for 12 months from the day of purchase.
  • Card value can be used for full or part balance at any Revolution bar.
  • Any lost cards will only be replaced if they have been registered at https://store.revolution-bars.co.uk/
  • Gift Cards are non-refundable and any purchase is final.
  • Alcohol is only valid to those aged 18 years and over.
  • This gift card is not proof of age and a valid ID may be required.
  • Management reserves the right to refuse.
  • This offer is run by Revolution Bars Group, 21 Old St, Ashton-under-Lyne, Tameside, OL6 6LA.
  • Revolution Bars reserves the right to amend these rules at any time. Revolution Bars may also create rules which will apply to a specific offer only.
  • These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
  • R.O.A.R. E&OE

Pizza & Cocktails for Two Gift Card

The gift card can be used to redeem any two pizzas from the core menu and any two R heart cocktails.

Burgers and Cocktails for Two Gift Card

The gift card can be used to redeem two burgers from the core menu and two R Heart cocktails. Excludes the Mother Clucker and the Big Smoke burgers.

Grazers and Cocktails for two Gift Card

The gift card can be used to redeem any five grazers from the core menu and any two R Heart cocktails.

Ice Cold Flavour & Cocktail Kits

  • Takes up to 7 business days
  • You must be aged 18 years or older to order one of the Cocktail kits or ICE COLD flavour.
  • You may be asked for proof of age upon delivery. If you are unable to do, your item may be returned to us.
  • Management reserves the right to refuse delivery.
  • This offer is run by Revolution Bars Group, 21 Old St, Ashton-under-Lyne, Tameside, OL6 6LA.
  • Revolution Bars reserves the right to amend these rules at any time. Revolution Bars may also create rules which will apply to a specific offer only.
  • These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
  • Revolution Bars reserves the right to amend these Terms & Conditions at any time. Revolution Bars may also create rules which will apply to a specific offer only
  • R.O.A.R. E&OE

ICE-COLD flavour bottle is 750ml and is 22% ABV

Order at Table / Refunds / Cancellation

You must be aged 18 years or over to purchase alcohol in the UK. You will be refused service if you are unable to produce appropriate photo identification if requested and no refund will be issued.

You must place your order and have a confirmation before last orders, or you will not receive your items but you will still be charged. By placing your order you are confirming that your order will be processed before the cut off time and that you forfeit the right to a refund if you do not follow this.

It is not possible to amend or cancel orders once they are placed. If you have any problem with your order or payment please contact a member of staff for assistance.

All products and offers are subject to availability. We may offer alternative products or a refund where appropriate at our discretion.

We maintain sole discretion to refuse service to any individual in the pursuit of safety or adhering to local licencing objectives. In the event service is refused offering a refund will be at our discretion.

While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel and refund any order that is based on inaccurate information.

Refunds may take between 3 and 10 working days depending on your bank.

These terms do not affect your legal rights as a consumer to cancel certain contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

 

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